Privacy Policy

Last updated: February 2026

This Privacy Policy explains how Handy Works Leicester ("we", "our", "us") collects, uses, and protects your data when you use our website or services.

1. About Us

Handy Works Leicester
Sole Trader
16 Wentworth Road
Leicester
LE3 9DF
Email: handyworks.leicester@gmail.com

2. Information We Collect

2.1 Information you provide directly

When completing the contact form, you may provide:

• Name
• Email address
• Description of your job request
• Photos of the issue or location (file uploads)

2.2 Information collected automatically

With your consent, we use cookies and tracking tools to improve our website. These include:

• Google Analytics (GA4)
• Google Tag Manager (GTM)
• Google Maps embed

No tracking tools are activated until you click “Accept” on our Cookie Banner.

3. How We Use Your Information

We process your information to:

• Respond to enquiries
• Provide quotes
• Arrange and deliver handyman services
• Improve website performance and security

4. Legal Basis for Processing (UK GDPR)

• Contract: When you request services
• Consent: For cookies, analytics, and uploaded photos
• Legitimate interest: Website safety and performance

5. Sharing Your Information

We do not sell your data. We may share minimal data with:

• Hosting providers
• Email service providers
• Google (Analytics, Tag Manager, Maps)

6. Data Retention

We retain data only for as long as needed for service, legal, or accounting obligations.

7. Your Rights

You have the right to:

• Access your data
• Correct inaccuracies
• Request deletion
• Withdraw cookie consent at any time

8. Contact

For privacy-related enquiries, contact:
handyworks.leicester@gmail.com